Residential Construction

How a 12-Person Building Firm Went Paperless in 2 Weeks

The Challenge

Smith & Sons Builders, a 12-person residential construction firm in Birmingham, was drowning in paperwork. Site diaries were handwritten, RAMS were stored in lever arch files, and inspection records frequently went missing between site and office.

The Solution

After evaluating several digital tools, they chose FORGE Command for its offline capability, one-time payment model, and built-in UK regulations library. The entire team was trained in a single 30-minute site briefing.

The Results

Site diary completion: 100% (up from ~60% with paper)
Time saved on documentation: 6 hours per week per site manager
HSE inspection outcome: Zero enforcement actions (first time in 3 years)
Lost document incidents: Zero (previously 2-3 per month)
ROI: Tool paid for itself within the first week

"We were sceptical about going digital — most of our lads had used paper for 20+ years. But FORGE Command was so simple that even our most resistant workers were using it within 2 days. The offline mode was the clincher for us."

— Dave Smith, Managing Director

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